At Dalau, we want you to have the best experience possible and enjoy shopping with us. That’s why we offer FREE SHIPPING on all orders over $49! Below, you’ll find detailed information about our shipping timeframes and policies.

FREE SHIPPING ON ORDERS OVER $100

Enjoy free standard shipping on all orders over $100 within Australia. For orders under $100, a flat shipping fee will apply at checkout.

DELIVERY TIMEFRAMES

For most orders, please allow up to 12 days for delivery. We use this timeframe as a precaution to ensure your order arrives on time, but in most cases, orders arrive well before the maximum timeframe.

Delivery Estimates:

• Metro Areas: 5–8 business days.
• Regional Areas: 7–12 business days.

Please note that these are estimated delivery times and can vary based on factors such as your location and peak shipping periods.

ORDER PROCESSING

• Processing Time: Orders are processed within 1–2 business days (excluding weekends and holidays).
• Order Confirmation: You will receive an email confirmation with tracking details once your order has been shipped.

INTERNATIONAL SHIPPING

Currently, we ship within Australia only. We do not offer international shipping at this time.

DELIVERY DELAYS

Occasionally, delivery times may be extended due to factors beyond our control, such as courier delays or peak periods. If you experience a delay, please feel free to reach out to us.

QUESTIONS OR CONCERNS?

If you have any questions, issues, or need assistance with tracking your order, please contact us at:

Email: support@dalau.com.au

We aim to respond within 24 hours to all inquiries.