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At Dalau, we strive to provide high-quality car cleaning products and an excellent shopping experience. Please read our Return & Refund Policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined below.
Due to the nature of our products, all sales are final. We do not offer returns, exchanges, or refunds on any items purchased through our website. Please ensure you review all product details and specifications carefully before making a purchase.
In the unlikely event that you receive a damaged or defective product, please contact us within 7 days of receiving your order at:
Email: support@dalau.com.au
To process a claim for a damaged or defective item, please provide:
We will review your request and, if approved, provide a replacement or a suitable solution.
Once an order has been placed, it cannot be modified or canceled. Please ensure all order details are correct before completing your purchase.
If you have any questions about our Return & Refund Policy, please contact us at:
Email: support@dalau.com.au
